Executive Staff

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Who we AreBill Kendrick, MD, Chief Executive Officer

Dr. Kendrick has been working in Family Practice for 30 years and has been using SOAPware EHR for 15 years. Having done his pre-medical work in engineering, Dr. Kendrick is known for dedicated efforts at re-engineering his medical practice and those of his colleagues. For more than 15 years, Dr. Kendrick has coordinated these engineering efforts with Dr. Randall Oates, president of SOAPware. According to Dr. Oates, Dr. Kendrick’s ideas concerning the use of SOAPware have contributed mightily to SOAPware’s practical grounding in application at the point of service, where the provider and patient interact. For the past 3 years, Dr. Kendrick’s efforts in practice engineering have been dedicated to developing the medical coordinator concept. The current methods used by Dr. Kendrick are ready for application and proven to bring both revenue, effectiveness, and ease to the medical practices that have implemented it, but Dr. Kendrick believes that much more is to come. At this time, Dr. Kendrick is collaborating with Dr. Oates to build a medical clinic in which ongoing effort will be made to improve and sophisticate the medical coordinator process. He received his M.D. from the University of Arkansas, College of Medicine.

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Joe Weber, Chief Marketing Officer

During his 40 years in the healthcare industry, Joe has been: CEO of Lexicore (speech recognition and linguistic technology for healthcare); Managing Partner of Medivon (Wellness and Disease Management); Exec. V.P. of DVI (dictation and speech recognition); Sr. VP for Larry Weed’s PKC Corporation (clinical guidance software); VP Marketing & Sales for Sudbury Systems (medical dictation and radiology reporting systems); Associate Director for Ambulatory Care at Cook County Hospital (managed the ER and outpatient department); and a medical researcher at the National Institutes of Health and Harvard Medical School. Joe has published and presented extensively on a variety of topics, mostly related to clinical documentation, and is the holder of 3 U.S. patents. He is a founding member of the prestigious Davies EHR Excellence Award Program of HIMSS and has served on the board of directors of the Medical Transcription Industry Association (MTIA). Joe has been the Moderator of the Clinical Documentation Challenge at TEPR for 10 years. He has a B.A. in Biology from Brandeis, an M.S. in Biostatistics from Columbia, and an M.S. in Management from M.I.T.

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Bill Tucker, Chief Technology Officer

Bill has helped start a wide variety of organizations dating back to his college days (fraternity and campus ministry). He wrote the articles of incorporation, by-laws, and an IRS application to successfully launch a 501c-3 to address rural poverty while in his 20s. He was involved in ownership and management of the largest computer VAR in Northwest Arkansas. He’s taught business technology at both the University of Arkansas and John Brown University, and was Director of Development of an NGO to revitalize downtown Fayetteville. Bill is a published author and also has three eclectic graduate degrees. Previous databases he’s completely designed and coded range from a gubernatorial campaign in Texas to an admissions meter for a mid-west University; Fortune 100 experience with Wal-Mart, Proctor & Gamble, and Tyson Foods. He was Dr. Bill Kendrick’s first scribe and has a very solid grasp on how to optimize clinic workflows. Bill finds creative solutions to a variety of technical challenges. He stepped away this spring from being the project manager for an upgrade of SOAPware with two dozen multispecialty clinics to begin laying the foundation for Valadoc’s Medical Coordinators venture.

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Carrie Kruppa, Vice President, Development

Carrie received her bachelor's degree in Computer Science with a minor in Math from Texas A&M University in 2001, where she graduated summa cum laude at the top of her class. During college she interned with SOAPware as a software developer, and afterward she decided to pursue a career in medicine. While taking prerequisites for medical school, Carrie has brought the Medical Coordinator concept to fruition in one struggling medical practice. She has consulted for another practice to train its staff, from doctor to secretary, in the transition to electronic records. The success of these endeavors set her sights firmly on medical informatics. As Valadoc's Director of Development, Carrie makes our grand ideas happen. Her background in software plus her experience with the challenges of effectively using EHRs in practice empower her to actualize the integration of Medical Coordinators on a grand scale.